Apply for IT & Automation Administrator

Role Purpose

The IT & Automation Administrator is responsible for managing and optimising the company’s internal technology infrastructure, access controls, system security, and workflow automation tools.

This role ensures that HFC operates efficiently, securely, and with scalable internal systems.

• Position: IT & Automation Administrator
• Location: Mauritius - Onsite
• Type: Contract (long-term, subject to successful completion of probationary period and performance)
• Training: 2 months of formal training during the first 6 months. Deliverables will be expected in parallel.
• Professional Development: Ongoing coaching and professional development opportunities
  
  

Key Responsibilities

1. IT Infrastructure Management

• Administer Google Workspace (user setup, permissions, security policies)
• Manage email accounts and domain configurations
• Maintain access control across all systems
• Monitor system usage and security compliance

2. Odoo Internal Administration

• Manage internal Odoo configuration
• Control user access rights
• Optimise internal workflows
• Support internal module configuration
• Maintain system performance and updates

3. Automation & Process Optimisation

• Design and implement workflow automations
• Integrate tools (e.g., n8n, Zapier, Make, APIs, AI tools)
• Reduce manual work across departments
• Identify opportunities for system efficiency improvements

4. Security & Compliance

• Implement cybersecurity best practices
• Manage data protection controls
• Maintain password and access policies
• Conduct periodic access audits

5. Technical Support (Internal)

• Provide Level 1 internal support
• Troubleshoot access and system issues
• Support onboarding/offboarding of team members
• Maintain IT documentation and SOPs

Performance Metrics

• System uptime
• Security compliance level
• Reduction in manual tasks
• Automation adoption rate
• Response time to internal requests

Must have qualifications, experience and skills

Education

• Diploma or Degree in:
  • Information Technology
  • Computer Science
  • Information Systems
  • Or equivalent practical experience

Experience

• 2–4 years in:
  • IT administration
  • Systems administration
  • Technical support
  • Automation / system integration

Must Know

• Google Workspace Administration
• User access & permission control
• Basic networking fundamentals
• Cybersecurity basics
• Experience with automation tools (n8n, Zapier, Make, APIs)

Professional Skills & Attributes

• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build and maintain professional relationships. 
  
• Ability to perform effectively in fast-paced, deadline-driven environments.

Preferred Qualifications

Did you go the extra mile with your professional development? See below additional experiences that could boost your application:

• Google Workspace Admin Certification
• Experience with ERP systems (Odoo preferred)
• Basic Python or scripting knowledge
• Experience with APIs & integrations
• Experience implementing workflow automation
• Knowledge of cloud platforms (AWS, Azure, etc.)

About the firm

Hossen Financial Consultancy Ltd (HFC) is a leading international business transformation firm, renowned for its deep expertise across industries and its ability to deliver real impact through innovation, technology, and strategy. Headquartered in Mauritius with hybrid global operations, HFC empowers organisations to navigate complex digital transformations with precision, scalability, and measurable results.

🌍 Global Leadership & Impact

Founded and led by Abdul Azize Hossen, HFC has, since 2022, established itself as a trusted advisor and implementation partner to clients across more than 20 countries. The firm’s multidisciplinary consultants—highly certified in platforms such as Odoo and Oracle NetSuite—help businesses optimise operations, improve cash flow management, and unlock new pathways for growth and profitability.

🏆 Achievements & Recognition

🌟 First Silver & Gold Odoo Partner in Mauritius
🌟 Best Starter Odoo Partner – Africa 2025 Award Winner
🌟 Trusted by Odoo and Oracle NetSuite clients across 20+ countries
🌟 Recognised for excellence in ERP strategy, CRM, field services, and digital integration

💡 Our Philosophy

At HFC, transformation goes beyond technology. The firm’s philosophy is rooted in innovation, integrity, and adaptability, ensuring each engagement delivers tangible value and sustainable success. This human-centred approach to transformation reflects the leadership vision of Abdul Azize Hossen, a consultant and speaker dedicated to enabling 100,000+ businesses globally to thrive in the digital economy. We collaborate with a diverse range of clients, including freelancers, independent contractors, micro-businesses, small and medium-sized enterprises (SMEs), large corporations, multinational companies, and blue-chip firms. Our focus is on driving value, reducing operational costs, and providing increased ROI for our customers through their strategic investments in online business systems (SaaS/Cloud Products). We are committed to delivering expert consultancy services and high-quality solutions that offer customers full visibility into their business operations, with real-time data for strategic and competitive decision-making, ensuring our clients reap the benefits of their investments.

🚀 Vision for the Future

HFC is committed to democratising access to digital transformation—making world-class business solutions available and effective for organisations of any size, in any market. The firm’s ongoing mission is to set new standards of excellence, elevate transformation practices, and drive continuous innovation for clients worldwide.