Methodology

How we deliver.

Clear milestones from the first workshop to go-live, and a partnership model that shares ownership of the result.

How we deliver

Onboarding & milestones.

Start with a free consultation. Go deeper first, or go straight to implementation. Every investment phase hands you something you keep.

Getting startedContact us→Proposal form→Your documents→then 01 Initial consultation

On us no charge · Investment paid

OPTIONAL · when you want more than a quote
01

Initial consultation

On us

After your proposal form and documents

  • 30-min discovery call
  • HFC review of your specs

You get: a quote

02 Feasibility

InvestmentOptional

Fit/gap report on what the system will run.

03 ROI analysis

InvestmentOptional

A gains forecast your board can sign off on.

Ready to go? Skip 02 and 03. Your specs and our quote are enough to start 04.

04

Implementation

Investment

Live, phase by phase.

05

Hypercare

On us

We stay close as you settle.

06

Long-term support

Investment

A support plan as you grow.

Also available: rescue projects, and ad-hoc support with a retainer.

Partnership model

Shared ownership is what de-risks a rollout.

What we do

Data early, in several rounds. Data quality is the biggest predictor of ERP failure.

Best practice first. Early training on standard flows cuts debate and delay.

Scope frozen on time. Process and delivery scope agreed from kick-off.

Full cycles in UAT. Including month-end close, before go-live.

What we ask of you

A steering committee that sets the vision and champions the project.

A project manager who owns delivery, access and coordination.

Business experts and IT to validate fit, lead testing and guide data.

A change owner, one named person accountable for adoption from day one.